Cracked Screen: Repair It or Replace the Phone?
A simple way to decide whether a screen replacement is worth it, based on the age and value of your device.
Read ArticleBefore any repair, back up your device. This guide covers iPhone and Android, including what most people forget.
Back up your phone before you need to replace it, reset it or deal with a damaged device. A proper backup protects your photos, contacts, messages, files and other important information if your phone is lost, stolen or stops working.
You do not need hours to create a basic backup. In most cases, you can start the process in just a few minutes. The important thing is to check what is actually being backed up instead of assuming that everything on your phone is automatically saved.
On an iPhone, go to Settings → your name → iCloud → iCloud Backup and choose Back Up Now. Keep the phone connected to Wi-Fi and power if necessary, and wait until the backup finishes.
iCloud Backup can save important information from your device so it can be restored when you move to another iPhone or recover your current device. Check the backup date after it finishes to make sure the process completed successfully.
For a full local copy, you can also connect the iPhone to a Mac or PC and create a backup using the appropriate computer software. Choose an encrypted local backup if you want the backup to include information such as saved passwords and Health data.
Android backup options can vary depending on the phone manufacturer and Android version. On many devices, you can find backup settings under Settings → System → Backup. From there, make sure your Google account backup is enabled and start a backup if the option is available.
Photos and videos may be handled separately through Google Photos or another cloud service. Open your photo backup settings and make sure the files you care about are actually being uploaded before resetting or replacing your phone.
If you use a Samsung, Xiaomi, Motorola, Google Pixel or another Android device, some additional manufacturer-specific backup options may also be available.
Knowing how to back up your phone is not only about photos and contacts. Some important information can be stored inside individual apps and may require separate action.
Do not erase your phone immediately after starting a backup. First, check the backup date and confirm that the important information is available in your cloud account or on your computer.
For photos, open your cloud photo service and check that recent pictures are visible. For important documents, look through your cloud storage or computer backup. Taking a few extra minutes to verify your backup can prevent much bigger problems later.
If your phone will not turn on, do not repeatedly try to charge, reset or repair it if you have important data stored on the device. Depending on the type of damage, attempting a repair without the right equipment can make data recovery more difficult.
If the phone has suffered physical or liquid damage and you need help protecting your data, you can see our phone repair services or contact our repair shop in Krakow before attempting a reset or other repair.
A backup is most useful when it already exists before something goes wrong. Enable automatic backups where possible and occasionally check that they are completing successfully.
If you regularly back up your phone, losing a device or dealing with a serious hardware problem becomes much less stressful. A few minutes of preparation can save hours of trying to recover important photos, documents and personal information later.
A simple way to decide whether a screen replacement is worth it, based on the age and value of your device.
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